Delivery to the UK:
We offer reliable and swift delivery to the UK through our Royal Mail Tracked 24 service. Please note, while this service is fast, Tracked 24 is not guaranteed for next-day delivery. Our processing time is 1-3 business days from the moment we receive your order, ensuring careful preparation before dispatch.
For all UK orders, we charge a flat-rate shipping fee of £4.80, with an option to add £1.00 for signed delivery, providing an extra layer of security.
We prioritise your satisfaction, ensuring your items are delivered promptly and securely.
New Offer: Free UK Delivery on Orders Over £100:
Great news! We now provide free delivery to mainland UK on orders over £100. This offer enhances your shopping experience, allowing you to enjoy our products without any additional shipping costs.
Studio Pick-Up:
Live nearby? You have the option to collect your order directly from our studio in Stratford, London. Once you’ve received the “order completed” email from us, you’re welcome to visit during our designated pick-up times. Studio pick-up is only available on weekdays from 11 am to 4 pm.
Please contact us at info@eightneedles@co.uk if this pick-up times doesn’t work for you.
Delivery to International Destinations:
By Royal Mail
- EU countries : £9 – Delivered in 3-10 working days
- US and Canada : £15- Delivered in 5-10 working days
- Australia and New Zealand : £18 – Delivered in 5 – 10 working days
- Other countries : Only available by DHL Express
By DHL Express Delivery options
- EU countries : From around £18 to £23 – Delivered in 1-3 working days
- US and Canada : Around £23 – Delivered in 2-4 working days
- Australia and New Zealand : Around £32 – Delivered up to 5 working days
- Other countries : Prices vary significantly; please add your delivery address at checkout to see the cost.
We aim to dispatch your order within 0–3 days after receiving the order.
Important Note Regarding International Orders: Please note that VAT will not be applied to any international orders. Local taxes and customs charges may be applicable before your order is delivered. Please be aware that we are not responsible for payment of these charges, and the specific amounts vary by country. Unfortunately, we cannot provide estimates for these charges as they are unique to each location.
For any further inquiries or clarifications about our delivery options, please feel free to contact us. Your satisfaction and convenience remain our top priorities as we strive to provide you with the best shopping experience.